Skip to main content

Operational Risk Officer II (US) | Portland, OR, USA at TD Bank Group

Operational Risk Officer II (US) Portland, Maine, United States – Full Time Pay Range: $68,640 - $102,960 USD Job Summary The Operational Risk Officer II provides a broad range of operational risk analysis, reporting and/or support to business partners. Acts as a specialist/expert in providing guidance/advice on operational risk related matters within assigned area of specialization. Key Responsibilities Analyze potential operational risks and escalate key risks to appropriate areas. Support ongoing operational risk measurement activities and reporting. Provide regular risk analysis on operational loss performance of the business. Assist in scenario analysis, risk assessment, and escalation processes. Develop and maintain knowledge of existing and emerging risks. Support enterprise-wide operational risk strategies and corporate requirements. Provide training and guidance on risk and emerging trends. ...
Post a Comment

Administrator Associate Service Center at Ahold Delhaize USA

Administrator – Associate Service Center

Ahold Delhaize USA – Scarborough, ME (Onsite)

Job Description

Act as the first point of contact for all associate HR-related phone or self-ticketing inquiries while maintaining a high degree of confidentiality. Record interactions in the case management system, resolve cases, and escalate to subject matter experts when needed. Use all navigational tools provided to find answers, improve processes, and inform Supervisors of missing, inaccurate, or confusing documentation. Focus on continuous improvement and skill building.

Responsibilities
  • Respond to incoming phone calls or self-service tickets from employees, managers, terminated employees, family members, and outside agencies.
  • Reference company policies and access systems to ensure accurate responses and provide high-level customer service.
  • Recognize when escalation to a subject matter expert or Supervisor is necessary.
  • Record all call or ticket details and maintain confidentiality.
  • Perform HR transactions in the HR system and other applications accurately within scheduled timeframes.
  • Utilize case management systems, knowledge bases, and tools to actively manage caseloads in line with team goals and service levels.
  • Participate in ongoing training to improve expertise, customer service skills, and productivity.
  • Process routine insurance premiums and assist with HR-related projects as needed.
Required Qualifications
  • High school diploma and 2-3 years of office environment experience.
  • Experience in delivering customer service.
  • Basic computer knowledge.
  • Excellent listening and telephone skills.
  • Ability to ask relevant questions, clarify incomplete information, and summarize key points.
  • Good data entry skills with high attention to detail.
  • Able to manage multiple priorities simultaneously.
Preferred Qualifications
  • Experience in HR and payroll processes.
  • Experience in a customer service call center.
  • Intermediate Microsoft Office skills.
About Ahold Delhaize USA

Ahold Delhaize USA is part of a global food retailer with a portfolio of grocery brands, including Food Lion, Giant Food, The GIANT Company, Hannaford, and Stop & Shop. We provide a welcoming work environment where associates can succeed and thrive, guided by our values of courage, care, teamwork, integrity, and a little humor. Collaboration, curiosity, and continuous learning are encouraged to support both personal and business growth.

Apply Here
Labels:

Comments

Post a Comment

Popular posts from this blog

Workday Developer at Conch Technologies

Workday Developer Tucson, AZ – Contract 12+ Months (Onsite Day 1) Job Summary Seeking a Workday Developer to support the early stages of a Peoplesoft to Workday migration. The candidate will work closely with end users to develop solutions and reports, troubleshoot issues, and support the integration and implementation of enterprise systems. Key Responsibilities Develop new solutions in collaboration with end users based on requirements. Write and maintain reports using SQL or reporting tools (BI Publisher, Tableau, Crystal Reports, or similar). Assist in Peoplesoft to Workday transition and integration tasks. Troubleshoot and resolve application issues. Work with APIs and enterprise systems to ensure data integrity and functionality. Participate in hybrid work environment in Tucson, AZ. Required Skills & Experience Strong SQL skills. Good knowledge of web applications and client-server archit...
Post a Comment
Read more

SOUS CHEF (FULL TIME) at Eurest USA

Sous Chef – Eurest Pratt & Whitney, 8801 Macon Road, Columbus, GA 31820 Job Summary Eurest is hiring a full-time Sous Chef to assist the Executive Chef in preparing and cooking foods, coordinating kitchen activities, and supervising food-service associates. Candidates must be able to perform essential functions with or without reasonable accommodation. Key Responsibilities Prepare and cook food following approved recipes and production standards. Coordinate activities of cooks and food-service associates. Assume responsibility for kitchen operations in absence of Executive Chef. Supervise hourly associates: interviewing, scheduling, payroll, training, counseling, reviews, and disciplinary actions. Maintain food safety, proper handling, presentation, portion control, and serving temperatures. Clean and sanitize equipment, workstations, and display areas. Monitor inventory, deliveries, and track production, co...
Post a Comment
Read more

Associate Ⅲ, Accounts Payable Analyst at Samsung Electronics America

AP / Expense Support Samsung Electronics America – Englewood Cliffs, NJ (Remote Eligible) Job Summary Support team members and employees in clearing expenses efficiently. Review expense reports, approve/reject submissions, and assist in implementing and improving business processes. Collaborate extensively with stakeholders and team members to ensure compliance, accuracy, and operational excellence. Key Responsibilities Approve or reject employee expenses. Facilitate business requirement gathering and manage project documentation. Evaluate business needs and support quantitative and qualitative analysis. Assist in developing processes to manage, monitor, and track deliverables, budgets, and expenses. Prepare MS Office materials (Word, Excel, PowerPoint) for internal and external use. Assist in reporting risk management items and other project-related tasks. Support continuous improvement of AP processes to achie...
Post a Comment
Read more